ForYour.IT - Tel. 01623  858123 
MSIT Consultancy - Tel. 0800 195 6935 
MSIT Hosting - Tel. 0800 195 6935 
VirtualPhoneSystem - Tel. 0800 195 6935 

 
10 Mar 2010 

Support Center
Register
Register a new account to Submit new Support Tickets or manage new or existing subscriptions. Creating an account allows us to stay in contact.
Submit a Ticket
Submit a Support Ticket to any one of the companies that form the MSIT Group. This is the preferred method for Support enquiries.
Knowledgebase
View listings of all the most commonly asked questions by our clients. They have been categorised into the appropriate company.
Troubleshooter
Take a step by step troubleshooting tour to find the solution to all your issues. The tours have been categorised into the appropriate company.
News
View all the latest news, announcements and publications direct from the MSIT Group. The latest network issues are also reported here.
Downloads
A list of useful files, downloads and drivers are available and have been organised into appropriate categories for each company.
Book an Appointment for a Site Visit
This system is our preferred method of arranging an appointment for an Engineer to perform a site visit to your premises. Available to Business Clients only.
Send us a Text Message
Send a text message to us if your support enquiry is of a critical nature. Please do NOT abuse this service.
Request a FREE Callback
This service is available between 9am-5.30pm Monday-Saturday. This service is powered exclusively by our own VirtualPhoneSystem.
Web Hosting Control Panel
Click this icon to access the Control Panel for our Hosting clients. Our Control Panel is powered by Helm Web Host Automation.
Web Mail Service
Click this icon to access our Webmail Service.
Web Hosting DemoCentre
Watch video clips of how to perform basic operations on your Webhosting account including Email Client configuration and Frontpage usage.
Virtual Phone System Control Panel
Click the icon to access our VirtualPhoneSystem Control Panel, our bespoke user interface to our Voice Over IP service.
User Forums
The ideal place for our clients and perspective clients to discuss the services the MSIT Group provides. The forum is pro-actively moderated!
Data Centre
Our servers are based in Sovereign House, Redbus, London. Take a sneaky peak! A Java interpreter is required to view this virtual tour.
MSN Messenger Support
Support is also available by MSN. Our account is mansfieldweb@hotmail.com. Simply add our account name to your own MSN Contacts list.
Online Invoicing System
Our Invoicing System is now available online for clients to access their account to view their invoices and payment status.
Credit/Debit Card Payments
If you have an invoice from us you wish to pay by Credit or Debit card, you can use our Secure Payment Page.
BACS Payment Notification
If you have an invoice from us and have paid for it using BACS, please complete our BACS Payment Notification form.
Image Gallery System
A selection of high quality images that can be used as your backdrop/wallpaper on your PC.
Let's Go Shopping!
MSIT Group Ltd has a fully stocked online Store for all your IT needs. Please feel free to have a good look around.
Latest Download Files Date Added
FTP Commander 04 May 2006 11:21 PM
CoreFTP 04 May 2006 11:20 PM
AceFTP 04 May 2006 11:20 PM
Helm Control Panel User Manual 04 May 2006 11:13 PM
Latest Knowledgebase Articles
 Is there a demo account I can log into ?
 How do I change the CallerID name attached to my extension ?
 How do I change my extension password ?
 How can I just leave a Voicemail in someone's mailbox ?
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